Refund Policy

Policy: Cancellation of Education Program or Networking Event Registration

The deadline for cancellation of a Member Company representatives’ attendance at an Education Program or networking event is Tuesday, March 12, 2024, 5:00pm ET.

If you would like to cancel your registration for any or all DCAT Week education programs and/or networking events, and receive a refund of your payment, you must:

  • Contact Dina Fahmy, Finance & Office Manager, by email (accounting@dcat.org) or by phone (+1.856.388.2950) no later than Tuesday, March 12, 2024, 5:00pm ET.

Requests for cancellation may be subject to a processing fee or a deduction based on food and beverage guarantees made to the venue.

All refunds will be made via the payment method in which they were received. Please allow 7 to 10 business days for credit cards and 14 business days for checks.

 

Substitution Policy: Education Program or Networking Event

If you pre-register for an education program and/or networking event and want to substitute another person from your Member Company to take your place, please contact Carol Lee during the time and manner as described above.

Substitutions on-site during DCAT Week must be made by visiting the DCAT Staff Office located in the InterContinental Barclay, Barclay Salon, 1st Floor.

 

Policy:  Cancellation of Annual Dinner Table or Single Seat(s)

Cancellation requests must be made in writing and send to Mikaela Venice, Meeting Operations Manager, by email (mvenice@dcat.org).

A Member Company may request to cancel and receive a refund less a $150.00 administrative fee per table on or before Friday, March 1, 2024, 5:00pm ET.

All refunds will be made via the payment method in which they were received. Please allow 7 to 10 business days for credit cards and 14 business days for checks.

No refunds will be issued for cancellation request received after Friday, March 1, 2024, 5:00pm ET.

 

Policy: Cancellation of Business Meeting Space

Cancellation requests must be made in writing and send to Mikaela Venice, Meeting Operations Manager, by email (mvenice@dcat.org).

A Member Company may request to cancel and receive a full refund prior to Friday, January 12, 2024, 5:00pm ET.

Cancellation request received after Friday, January 12, 2024, 5:00pm ET through Friday, February 9, 2024, 5:00pm ET will be charged a one-night penalty plus all applicable taxes and fees.  The Business Meeting Space will revert to DCAT to be assigned to another Member Company.

All refunds will be made via the payment method in which they were received. Please allow 7 to 10 business days for credit cards and 14 business days for checks.

No refunds will be issued, and your company is responsible for the full amount of total room nights reserved plus all applicable taxes and fees after Friday, February 9, 2024, 5:00pm on ET. This will also apply to no-shows.

    • Fees will be collected at the time of cancellation and charged to the credit card on file.
    • The hotel will bill you separately for ordered audiovisual services and food and beverage ordered by your company, plus all applicable taxes and fees.
    • Cancelled Business Meeting Space automatically reverts to DCAT to be assigned to another Member Company.